Shohagi Engineering – Trusted Home Appliance Servicing & Maintenance in Dhaka City
Website: www.shohagi.com
Effective Date: June, 2025
At Shohagi Engineering, we value your privacy. When you trust us with your personal information, we handle it with care, honesty, and respect. This Privacy Policy explains how we collect, use, protect, and share your information when you use our services or visit our website: www.shohagi.com.
1. Information We Collect
We collect information to serve you better. Depending on how you interact with us, we may collect the following:
a. Personal Information
- Your name, phone number, email address
- Home or service address
- Payment details (if applicable)
b. Device & Usage Data
- IP address
- Browser type and version
- Pages you visit on our site
- Time and date of your visit
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to run our business and keep things running smoothly:
- Schedule and provide home appliance servicing and maintenance
- Send confirmations, service updates, or reminders
- Process payments and generate invoices
- Respond to your queries or support requests
- Improve our website, services, and customer experience
- Comply with legal obligations
3. How We Protect Your Information
We don’t take security lightly.
- We use SSL encryption for online communication.
- Access to your data is limited to authorized staff only.
- We do not store payment card information on our servers.
- We regularly update and audit our systems to keep your info safe.
4. Sharing Your Information
We do not sell or rent your personal information.
However, we may share your information with:
- Service technicians or trusted partners who help us provide the services
- Payment gateways to process transactions securely
- Government authorities, if required by law
5. Cookies and Tracking Tools
We use cookies (not the chocolate kind) to enhance your experience.
Cookies help us:
- Understand how you use our site
- Save your preferences
- Provide relevant content and services
You can disable cookies in your browser, but it might affect the site’s functionality.
6. Your Rights
You have the right to:
- Know what personal data we have about you
- Ask us to correct or delete your information
- Withdraw consent at any time
To make a request, email us at: info@shohagi.com
7. Third-Party Links
Sometimes we link to other websites. We’re not responsible for their privacy practices. Always read their policies before sharing personal info.
8. Children’s Privacy
Our services are not directed to children under 13. We don’t knowingly collect data from minors. If we find out we’ve done so, we delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we do, we’ll notify you on our website or via email.
Last updated: 18 June, 2025
10. Contact Us
Have questions? Feel confused or curious? Reach out.
Shohagi Engineering
Website: www.shohagi.com
Email: info@shohagi.com
Phone: 01553300560
We’re here to serve you – and to protect your data, too.